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Alpaca PonchosAlpaca Ponchos
Alpaca ScarvesAlpaca Scarves
Alpaca SetsAlpaca Sets
Alpaca ShawlsAlpaca Shawls
Alpaca SkirtsAlpaca Skirts
Alpaca SweatersAlpaca Sweaters
Alpaca SweatshirtsAlpaca Sweatshirts
Alpaca WrapsAlpaca Wraps

Alpaca HatsAlpaca Hats
Alpaca Classic HatsAlpaca Classic Hats
Alpaca Hats for DogsAlpaca Hats for Dogs
Alpaca Children HatsAlpaca Children Hats
Alpaca Fur HatsAlpaca Fur Hats
Alpaca HeadbandsAlpaca Headbands
Alpaca reversible HatsAlpaca Reversible Hats
Alpaca Solid Color HatsAlpaca Solid Color Hats

Alpaca AccessoriesAlpaca Accessories
Alpaca Fur ScarvesAlpaca Fur Scarves
Alpaca Fur SlippersAlpaca Fur Slippers
Alpaca GlovesAlpaca Gloves
Alpaca SocksAlpaca Socks

Alpaca Dog ClothingAlpaca Dog Clothing
Alpaca Dog ClothingAlpaca Dog Clothing
Alpaca Hats for DogsAlpaca Hats for Dogs

Alpaca Handmade HandbagsAlpaca Handmade Handbags
Alpaca BackpacksAlpaca Backpacks
Alpaca HandbagsAlpaca Handbags
Alpaca Travel BagsAlpaca Travel Bags

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Alpaca Teddy BearsAlpaca Teddy Bears

Incastreasures Alpaca Company
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No part of this website may be reproduced, republished, copied, transmitted, or distributed in any form without INCASTREASURES's expressed written consent.

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Here at Alpaca Clothing group of Incastreasures we want to help you in the process of completing your order, for that reason we have prepared a list of the most common questions.

Do you have a question, that isn't include here, don't hesitate to contact us.

Remember always:


We provide with free shipping worldwide and we ship by USPS, SERPOST, AUSTRALIAN Post, Royal Mail, Canada Post. You should consider each day of shipping as working days.

Our shipping department will answer your question 24/7 but please realize that some information can only be obtained on working hours of the Postal Office Departments.

We know you want your order to arrives as soon as possible but please consider that some circumstances might delay it such as Holidays, Customs control, or any accident.

We provide with the Webpages to help you track your order:



What if my item is faulty on delivery?
In the unlikely event you receive your goods broken, or in torn condition please complete the returns procedure stating exactly what the fault is, also attach us in an email a picture from the same day the product is received. We won’t be responssible nor refund or Exchange the products if your national postal service damaged the package. Please also inform us if you want a refund or replacement and we will contact you , if you wish you can send it back (we won’t provide return postage fees) and we will send you the product that you order by Regular Air Mail.

Can I change my shipping address?
Of course! Please email us in our contact us section and we will amend your details immediately and send confirmation of the change. You only have 3 days from the day you purchase the goods.

I realized I wrote a wrong shipping address and didn’t get my order? Can I get refund?
No, please take your time to be precise when writing your shipping address. Be sure to indicate the correct mailing address when you are filling out your order form. We won’t refund your payment if you write a wrong shipping address.INCAS TREASURES is not responsible for items that have not been received due to an incorrect address or change of address.

How will my order be delivered?
We dispatch smaller items (from 0.01 to 2.00 kg) 1st class Air Mail, and larger items (up to 2 kg) with Regular Air Mail with a next-day courier service. Please note that goods will need to be signed for, so we recommend where possible to supply your work/daytime address for delivery. A card will be left if delivery cannot be made informing you how to collect your item(s).

Refused, Unclaimed and Returned Shipments
Please note that the customer will be responsible for any duty/VAT/import charges on refused or unclaimed shipments, in addition to return shipping costs. Shipping costs are not refundable on refused or unclaimed shipments.




Delivery and Postage:

All your retail products are Free Shipping?
Yes, we currently offer free shipping for all our retail orders worldwide.

Are your shipments insured? Do I need to submit additional funds for insurance?
All of our shipments are insured. You do not need to submit additional funds for insurance, as this is included in our shipping fee.

Do you ship to PO Boxes?
Yes.If after sometime your order return  to us unclaimed we won’t refund your payment.

Do I have to pay Import Taxes and Duties?
INCAS TREASURES will cover all duties and import taxes for customers in the United States only in retail, Peru and United States suscribed a trade agreement in 2008 with no taxes. Orders being shipped to addresses outside of the United States may require the recipient to pay duties upon delivery. Customers outside the United States, and particularly those in Latin America, Africa, Australia and Portugal, are encouraged to contact their local courier or customs bureau to inquire about possible import taxes. INCAS TREASURES cannot be held responsible for duties or taxes imposed by the local government on orders delivered to countries other than the United States. 



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Contact us:

About us: FAQ / Help Shipping: WHOLESALE:
Our office Address History FAQ Free shipping Wholesale catalog
Contact form Our mission Canceling or Modifying an Order Delivery Times Wholesale Minimum Order
Telefax Privacy Policy Product care / Cleaning instructions Shipping Methods Methods of payment
E-mail Copyrights Special Order Items Easy Returns and Exchanges Contact us wholesale